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IT Strategy & Services

We get it. IT is complex…

It’s confusing, it’s always changing, and yet it’s now your task to source and deliver strategic insight, productive flexibility, unquestionable system availability and best-in-class security into your organisation.

Most IT Strategy Consultancies, Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs) in Australia specialise in only one of these domains, which for you, can make bringing it all together…complex.

As leaders in their own industries, Maxsum clients have told us they want to be able to cut through and conquer the complexity that is IT, centralise, consolidate and see tangible, consistent progress and outcomes.

At Maxsum, we support and guide our clients through their IT Strategy, Support AND Security requirements, providing a complexity-free pathway to continual improvement via our Proven Process.

Here’s what we bring to the table

What does this mean? It’s Managed Services, with Benefits! Comprehensive, proactive managed IT support and security is both the foundation and driving force behind all successful enterprises of any size today – no exceptions. It’s the beating heart of your business that ensures your IT systems can flex, protect and deliver continuously and on demand.

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But when new business challenges arise and new types of opportunities emerge, staying relevant and ready to adapt takes a whole lot more than just consistently great IT service. We get that, and that’s why Managed IT Services with Maxsum comes with + benefits.

Yes – we manage your technology today, but we also take the complexity out of future-proofing your business by working with you from the outset to design a measurable, reportable strategic technology pathway to realising your business objectives and then deliver those next-level upgrades and solutions to help you hit your milestones along the way. With strategic engagement, reporting, planning, knowledge and skills building engagements built into Managed Services, as well as a host of educational events, webinars and pilot programs on offer to our clients you’ll have access to everything you need to do more with what you have now, and to start moving into what’s next.

Our strength is bringing together the right people, business processes and high-impact business technology solutions to add value and drive continual improvement. It’s really that simple.

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Sometimes the simplest of IT solutions can deliver exceptional value into your organisation. Once your foundations are solid and it comes times to embark on something…more complex…our same consistent focus on people, process and performance ensure right-fit, fully tracked, outcome-driven upgrades, integrations and expansions to your business capabilities.

And it’s available to you! We’re the largest locally founded and longest serving MSP in our region – and that gives us the benefit of an immense amount of experience. We know what works and what doesn’t work, we know which vendors to work with and which products and services will deliver the consistency and quality businesses demand, we know what’s hype and when it’s time to get onboard.

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Our team features a diverse range of skills and experience. From on-prem aficionados, to cloud-loving compliance whizzes, our team of bright sparks, strategists and solutions experts is made up of some of most skilled and experienced technology professionals in the Victorian IT services marketplace today.

And when you need something outside of our wheelhouse, our strategically aligned and ISO27001-vetted partners can work seamlessly with us to deliver precisely the outcome you’re after.