The 3 Human Touches to Inspire Customer Loyalty in the Digital Age
Apr 20, 2017
I caught up with some old friends over Easter who used to work for one of Australia’s preeminent fashion brands....
The 3 “Rs” of Ransomware
Apr 5, 2017
By this stage, pretty much all of us have had that call from the bank. “Mr. Ciancio, we’re just ringing today to discuss some unusual activity on your credit card ending in numbers 1234…”.
How New Technology is Changing Recruitment
Mar 30, 2017
Maxsum Consulting is proud to partner with Caliper Australia in presenting this Guest Blog post. How New Technology is Changing...
Digital Disruption – 6 Steps to Getting Ready Right Now!
Mar 21, 2017
Transformation is probably one of the most over-used words in business, and now disruption is probably not that far behind. But despite the hype, digital disruption need not be a doomsday proposition for your business.
Game changing Women in IT History
Mar 8, 2017
Looks can be deceiving. Despite the stereotypes, IT, computing and engineering have never been totally male-dominated realms. There have been...
Challenging the Status Quo – Unexpected Insights from the US.
Mar 5, 2017
I don’t think Australians have ever taken more notice of, much less come to understand, US political battle-lines more than in recent months. So heading to the US last...
Are you feeling the love?
Feb 23, 2017
Customer Service vs Empathy in the new race to win friends and influence people I recently read an article on...
How Big Data is firing the analytics revolution
Feb 14, 2017
Your data as a premium asset: Making the most of what you’ve got! The bigger the better, right? That’s certainly...
Lacking inspiration for 2017?
Feb 5, 2017
Ok, so your holiday tan has faded, the kids are back at school (finally!), and just as you try to fire up for...
Dare to be different…
May 16, 2016
My daughter’s Year 3 class is like a mini United Nations. Amongst her group of friends are the most adorable...
What’s your Pizza paddle ?
May 8, 2016
As a kid in 1988, I clearly remember my Dad’s 40th Birthday party and thinking “wow, he’s old”… Well, I...
The secret to a highly paid sales role … just don’t.
May 3, 2016
The best things in life are often the simplest. And nothing gets more simple that this. If you want to...